Gerber Small Animal Hospital

Gerber Small Animal Hospital is an independent veterinary clinic in Niagara Falls, New York, that treats dogs and cats. Listed services include routine wellness care, medical treatment, surgery, dental care, screening tests, nutritional counseling, pet supplies, and an online pharmacy. The clinic is open Monday through Friday and does not advertise in-house emergency services.

Services

•Care for dogs and cats
•Wellness and vaccination programs
•Preventive services
•Diagnosis and treatment of health conditions
•Surgery, including spay and neuter
•Dental cleanings and dental treatment
•Anesthesia and patient monitoring
•Health screening tests
•Nutritional counseling
•Pet supplies
•Online pharmacy
•No in-house emergency services advertised

Pricing

No published pricing information is available for this clinic.

People

Jeanette Drapo, DVM, is listed as the owner and veterinarian. Recent reviews also mention Erica, and some long-term clients refer to past care from Dr. Gerber.

Reviews

Google lists the clinic at 4.5/5 from 159 reviews. Recent written feedback is mixed: several reviewers describe kind handling of pets, strong experiences with Dr. Drapo and staff, and long-standing trust in the practice, while one reviewer criticizes newer ownership, cost concerns, and a policy requiring yearly checkups before certain prescription requests. One detailed positive review described a dental cleaning, tooth removal, and mass removal bill as lower than other local quotes and lower than the estimate given.

Reviews for Gerber Small Animal Hospital

Note: Showing the 5 most recent Google reviews out of 159 we track in total. Recent reviews may not be representative of overall sentiment.

Pam Nowak

3 months ago

I was very happy with Dr Drapo and her staff. They treat our animals in a very kind way

Detail Gal

3 months ago

As you will see all the 5 star reviews was when Doctor Gerber was there and all the 1 star reviews are from the new ownership. She should not have the privilege to keep the “Gerber” name. This place is highway robbery. They don’t care about your pet, they just care about money. Now their new policy is you have to have a yearly check up for your healthy animal or they will turn you away. Tried to get a script for Tick/flea meds for my dog to send to Chewy but they refused unless our dog had the “unnecessary” checkup. We are in the process of finding a new vet. YOU WERE WARNED!

Gordon Bailey

1 year ago

Dr Drapo is the best! And the staff is amazing especially Erica!

Steven Tarnowski

1 year ago

I’ve been to A LOT of vets, for routine and emergency procedures. All of them prior besides OSU seem to price gauge and seem to care more about the green other than the animals. I truly believe many vets in this area are part of some sort of conglomerate and keep prices similar and attempt to crush those that do not comply. This vet, completely goes against that norm. This was my first experience with them, for teeth cleaning / removal along w a fat mass removal on my Beagle. They were 1/2 the price of other vets in area ($1,500-$2,000 compared to over $3,000). Not only that, a pet peeve of mine is vets requiring payment prior to treatment, which all in area do. DRIVES ME NUTS! It was refreshing to drop off my dog here and have them say, “we will call you when she’s ready!” And not pull out my credit card. Like it’s my dog, I’ll pay for it. Gerber gets it! When I went to get my Pup the bill was BELOW the LOW end of estimate!! I’ve also never had that. I always come in expecting to pay high end or over as I always have before. I have had an animal die on the table and they billed the high end!! Apparently the complete procedure was 100% complete and the animal died (w/o CPR) AND they apparently used everything they estimated on the high end. Ridiculous. Will Gerber always be below low end? No, of course not, things happen. But it is just so nice to see people caring about animals and not nickel and dimeing. Lastly, speaking of nickel and dimeing her nails were trimmed AND ears cleaned spotless! They didn’t call and ask to do that for the extra $15-$30 other vets charged. They just did it, free of charge! It’s just unheard of nowadays. All these extras, below budget, friendly, pay at pick up. They truly care for the customer and I can’t put into words how grateful and happy I am. Thank you!

Katie E. Curtis

1 year ago

My family has been taking our pets to Dr. Gerber for 30+ years. He amazing with animals and is open and honest, and shows he cares for our furry family members. Staff is amazing as well. I haven’t met the new vet, but have heard great things and am looking forward to meeting her. Most importantly I TRUST the doctors and staff at Gerber Small animal hospital❤️