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Note: Showing the 5 most recent Google reviews out of 307 we track in total. Recent reviews may not be representative of overall sentiment.
I can't say enough good things. The team of people working there are fun and caring. They don't kill you on the price which really is rare these days especially for the QUALITY SERVICE you experience from the phone call all the way through the actual visit. You call with an issue and they get you in quick and its a fun experience. If I could give more than the 5 stars I would! The human is happy but also my dog loves them too!!
A great experience for our dog, and for us. They couldn't have been easier, everyone was helpful and friendly. They helped wrangle some medicine that we'd had a hard time finding. They've also seen us the same day we called. The facility is great and easy to get to. Feeling really lucky to have them nearby...
We have been customers for years with our pets and every single vet and support staff has been responsive, kind, knowledgeable, and professional. Highly recommend.
This is an update to my review from last year... Dr. Hotaling was terrific...he spent a lot of time with us, patiently explaining and answering all of my questions. He is knowledgeable, professional and compassionate and has a nice way with animals. The staff is also wonderful --from the techs to the receptionists...Nancy is my favorite. The room was clean and I felt that we were in good hands. Prices are fair and Dr. Hotaling looked for options to reduce the cost of some medication. They were very gentle with my cat. Highly recommend. Last year's review: Best veterinary group in the region, hands down. Vets are compassionate, kind and incredibly knowledgeable. Rates are very reasonable. Extensive practice includes large farm animals. They provide most services, including dental and acupuncture. I've been bringing my cats there for over 20 years. They used to be available 24/7 but not sure they still do that. They also have connections to other specialty practices in the region and state-wide. What's also nice is that you can see any of the vets and they all work together. The staff is as nice as can be. Finally, I am usually seen within a few minutes of arriving. I've never experienced a long wait. Appointments are easy to make and you can get in quickly (except dental appointments get booked up). Best group I've ever worked with..
I went to Copake Vet for the first time on my 41st birthday with my cat Tigger who was very ill. Turned out it was heart failure. We tried some medication but it didn't change anything. We brought her back the following week for her send off to the rainbow bridge which hurt like hell. I would've gave a limb to have kept her with us and healthy. Once we were brought into the room the staff immediately showed so much compassion, love and care. They were complete angels to Tigger, myself and my girlfriend. She was shown the upmost care and respect and left us with dignity. When I went back to pick up her ashes I was blown away by how much love and care was out into the package. A week later they sent us a lovely sympathy card signed by their full staff. We love their staff and will certainly be returning with our other babies. Thank you!
