Avon Animal Hospital

Avon Animal Hospital is an independent veterinary clinic in Avon, New York. It is open Monday through Friday from 8AM to 5PM and is closed on weekends. The clinic treats dogs, cats, and small animals and offers general, diagnostic, and surgical care.

Services

•Primary care, wellness visits, and vaccinations
•Dental care, spay/neuter, and general surgery
•X-rays and in-house laboratory testing
•Cold laser therapy
•Urgent and emergent appointments for established clients
•Specialty surgery referral
•Orthopedic procedures including TPLO, TTA, and patellar luxation correction
•After-hours virtual triage through VetTriage, with referral to an emergency hospital when needed

Pricing

No published pricing information is available for this clinic.

People

Named veterinarians include Dr. Daniel Hoffmann, Dr. Lindsay St. Germaine, Dr. Sean Bellefeuille, and former owner Dr. Jennifer Marvin.

Reviews

Google shows a 4.6/5 rating from 136 reviews. Recent written feedback is mixed: some pet owners describe kind, professional surgical care and positive experiences with orthopedic treatment, while others report scheduling errors, front-desk issues, long waits, problems during visits with reactive pets, and difficulty getting timely appointments in urgent situations.

Reviews for Avon Animal Hospital

Note: Showing the 5 most recent Google reviews out of 136 we track in total. Recent reviews may not be representative of overall sentiment.

Trevor Shaw

3 weeks ago

Beyond impressed, had to take my cat in for a corrective action surgery and they were unbelievably kind, caring, and professional. Take your pets here, they are worth every penny.

Natalie Ovington

4 weeks ago

“I am beyond frustrated and disheartened by this vet. I drive 50 miles for each visit, and even with a muzzle on, my dog became a bit aggressive. Instead of working with me, they yelled, told me she had to be medicated, and refused to finish trimming her paws. They barely examined her—just felt her belly—and I felt completely mistreated. On top of that, during a previous visit, they tested for worms and forgot about me, leaving me waiting in the car for an hour and a half for the results. After all this stress, they still charged me in full, and I will not be returning

Laura Allen

4 weeks ago

Avon animal hospital used to be great since the sale it has gone down in service. My elderly cat took a turn for the worse and needed to cross the rainbow bridge, after leaving a message I was told sorry no appointments until the next week. We ended up at another vet that day with no questions asked and they were so compassionate with having to lose my 17 yr old cat. Unfortunately we have left Avon since this.

Kristina Krause

1 month ago

Horrible customer service and the secretary is incompetent. I called to make an appt for my cat’s annual exam. The secretary gave me an appt in March for 2 of them and told me that the 3rd cat already had an appt for February 5th at 4:15pm. I show up on the 5th at 4:15pm and she says she has no record of the appt and the vet refused to see my cat. I told her how is that possible, you confirmed this appt over the phone a few weeks ago! She took a closer look at her computer, turns out she was looking at his appt from 2-5-25, A YEAR AGO. Her excuse? “I don’t usually look at the year, just the day and month.” How does someone who can’t even read a date get a job scheduling appts? You had one job….so not only was this totally her fault, but on top of that the vet refused to see my cat after I took time off of work to get him there and struggled to get him in the carrier (he’s a previously feral cat). Aside from this fiasco, their pet portal is ridiculous. You can’t cancel your appt online, and it shows incorrect dates for vaccines. The secretary also insisted on the phone that my cats were due for their vaccines months apart, when I have only ever taken them to the vet together for the same vaccines so that makes no sense. Thanks for giving me the push I needed to switch vets. If you need a good vet, go to Cats Exclusively.

Jillian Geyer

1 month ago

So thankful for Dr. St. Germaine and Wiley and all the wonderful techs and staff at Avon Animal hospital! Our dog, Otis, had bilateral TPLO surgeries over the past year and the care they provided him was fantastic. We are so grateful to have such skilled and supportive veterinary care nearby to us. Thank you all! ❤️