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Note: Showing the 5 most recent Google reviews out of 225 we track in total. Recent reviews may not be representative of overall sentiment.
I have been taking my pets here for years. Same with my parents who use Bennington/Bannister for their pets. Things have been fine for a long long time. Recently tho, I feel something has changed here with this outfit. I dont know if Dr. Bannister's ready to retire, or maybe his heart just isn't in it anymore.. I dont know.. Over the last year or 2, I have left here pretty annoyed. One thing that always got me was the bill... several visits here were basically a copy and paste.. nothing changed but what I was charged. Could be $75, could be $175.. was a crap shoot. Another thing, there used to be a woman who cut nails like a boss.. zip zip zip done.. no blood, no fuss. Banniser took the reins this last time and almost every nail was cut short where powder had to be applied, and oddly enough he chuckled as it happened. I was also scolded almost every visit about my dog's weight and his bad teeth. The dog was an elder shepard who didn't do much. He had spinal issues and teeth issues.. he also developed a mass on his side, which we were informed it was most likely a benign lipoma. Sadly, we had to put him down after that mass affected his breathing. The doc who came to the house to administer the euthanasia felt he had cancer.. obv.. without doing surgery.. nobody really knows. I"m not knocking this outfit.. like I said for years it was great, clean facility, staff was very kind and polite as well as Bannister himself. But over the last year or 2.. we felt something has changed, just the vibe we got.. 3/5.
My cats are like family and I wouldn’t trust their care to anyone but Dr Bannister and his staff! 👏❤️😻
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